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How can I check the status of my order?Updated 7 months ago

There are multiple ways to track your order: 

  • Your shipping confirmation email's "Track My Order" link will take you to a personalized web page containing all the information about your order, including its progress and tracking information once it ships. You can also sign up for SMS tracking updates on this page.
  • Using our live chat feature on soldejaneiro.com   
  • In our Help Center, under “Track Order” 
  • Using the Shop App

Contact us at [email protected] if you need further assistance.

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