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How can I check the status of my order?Updated 7 months ago

There are multiple ways to track your order: 

    • Your order confirmation email: "View your order" link will take you to a personalized web page containing all the information about your order, including the progress and tracking information once it ships 

    • Using our live chat feature on the bottom right-hand side of soldejaneiro.com  

    • In our Help Center, under “Track Order” 

    • Using the Shop App 

    • Contact us at [email protected] if you need further assistance 

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