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Sol de Janeiro

You can cancel your subscription at any time by logging into your&#x202F;<a href="https://soldejaneiro.com/account/login" target="_blank">Sol account</a><a href="https://soldejaneiro.com/account/login" target="_blank">&#x202F;</a>or by contacting our team at&#x202F;<a href="mailto:ola@soldejaneiro.com" target="_blank">ola@soldejaneiro.com</a>.&#xA0;

You can cancel your subscription at any time by logging into your Sol account or by contacting our team at ola@soldejaneiro.com.

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About Us

What is Sol Passport Rewards?

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Sol Passport Rewards

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My package is missing, what now?

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If an item is returned that was purchased on a gift card, how are the funds returned?

Do gift cards expire?

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I entered the wrong information at checkout - what can I do now?

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What if I can't pay a Cash App Afterpay installment?

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When will my items be delivered if I use Cash App Afterpay?

Is there a limit to how much I can spend on a single transaction when using Cash App Afterpay?

What products are not eligible for purchase using Cash App Afterpay?

How do I return or exchange an item purchased using Cash App Afterpay?

Cash App Afterpay

Orders & Checkout

Where do you ship?

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Where can I purchase Sol de Janeiro internationally?

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What is your estimated shipping time?

Why can’t my items be shipped to Hawaii or Alaska?

Shipping

What is Narvar Secure?

My package is marked as “delivered,” but I have not received it. What should I do?

My package was shipped, but it has been 10 days since the last tracking event. What should I do?

My items are damaged. What should I do?

Can I cancel Narvar Secure from my order?

Package Protection & Claims

Shipping & Delivery

Are your products gluten-free?

What do the numbers on the perfume mist bottles mean?

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Does Sol de Janeiro make lip products?

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Is there traces of nuts in your products?

Ingredients

I can't find a product you used to sell, has it been discontinued?

Are you really bringing back Cheirosa 39 Perfume Mist?

Product Availability

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How to Use

What is Jelly Perfume Balm, and how do I use it?

I noticed Jelly Perfume Balm is the same price as a 90mL Perfume Mist. What’s the reasoning behind this?

What is the texture of Jelly Perfume Balm? Will it melt, break, or feel sticky on my skin?

Can I take Jelly Perfume Balm with me when I travel?

Jelly Perfume Balms

What is Trashie & the Trashie Take Back Bag™?

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Is there anything I can't send back?

How does it work?

Trashie Take Back Bag™ Disclaimer

Trashie Take Back Bag™

Products & Ingredients

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Returns

How do I cancel my subscription?Updated 7 months ago