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My package was shipped, but it has been 10 days since the last tracking event. What should I do?Updated 5 hours ago

Please check with household members or neighbors to confirm that your package wasn’t already received. If you still can’t find the package and you have opted for Narvar Secure, submit a claim through our online portal. Please note: Your claim must be filed no later than 9 months after the ship date.

File a Claim: https://soldejaneiro.com/apps/claims

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