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Returns

What's your return policy?

We're sorry you didn't love our Brazilian beauty goodies, but returns are free and easier than ever! You can submit your return here. Please do not submit a return request for damaged items. If you receive a damaged item, please contact our team at o

How do I submit a return?

1. Visit our return portal here to select which item(s) you would like to return and the reason for each return. Please note you must select all items you would like to return; additional items not specified will not be processed for a refund. 2. Onc

How long does it take to process a return?

Once the return is received and inspected, your refund will be processed within 1-3 business days of receipt. Please allow up to 7-10 business days for all refunds to reflect in your statement, depending on your bank.

How do exchanges work?

We are unable to process exchanges at this time. Please place a new order. We sincerely apologize for any inconvenience this causes.