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Subscription

How do I start a new subscription?

Signing up for a subscription is really easy! Shop as you normally would on our site, and when adding an item to your shopping cart, select "Subscribe and save" right above "ADD TO CART" and choose how frequently you'd like to receive a shipment. Ple

Will I receive a sample with each subscription order?

Every customer is eligible to receive one sample with their first subscription order. Subsequent orders within your subscription will not include a sample.

How to change the frequency on your automatic shipments?

Log into your Sol account (If you're having trouble logging in, please reach out to us!) Once on your account page, click on 'Manage Subscriptions' on the left side of the page. From there you can click on the 'Change Frequency' option. An option wil

How to change the credit card used for purchases?

If you have a subscription and want to update your card information, follow these steps:. 1. Sign into your account by clicking on the Sign In icon at the top of the website. 2. Click on Manage Subscriptions on your account page. 3. Click on the Mana

Can I cancel a subscription order that has already been placed?

We are unable to cancel or modify orders once they are submitted, as orders begin processing immediately to ensure our clients receive their products as soon as possible. Please read the information about canceling orders here. .

How can I update my shipping address?

Please note that changing the default shipping address saved in your account does not update the shipping address on your subscriptions, so please follow the above steps to ensure your subscription products reach you. Keep in mind we are unable to ch

What will happen if my subscription item is on sale?

Each subscription order automatically receives 10% off year-round. Unfortunately, this promotion may not be combined with sitewide sales or other discounts or promotional offers, including our free gifts. If you want to take advantage of an additiona

How do I combine items to be in the same order?

Subscription items that have the same order date and shipping address will automatically be sent in the same shipment. If you have more than one subscription and want the items to ship in the same order, simply change the next shipment dates to be th

How do I cancel my subscription?

You can cancel your subscription at any time by logging into your Sol account or by contacting our team at [email protected].